“No marketing budget can buy me social proof.”
In this interview, Alexandra Wimsmann-Hiller explains why customer reviews have become such a critical factor for many entrepreneurs today. As the founder of Lebendigmacher GmbH, she shares how authentic client feedback helps her build trust and give potential clients a genuine insight into her work. Alexandra primarily supports entrepreneurs and leaders through personal transformation processes..
“No marketing budget can buy me social proof.”
In this interview, Alexandra Wimsmann-Hiller explains why customer reviews have become such a critical factor for many entrepreneurs today. As the founder of Lebendigmacher GmbH, she shares how authentic client feedback helps her build trust and give potential clients a genuine insight into her work. Alexandra primarily supports entrepreneurs and leaders through personal transformation processes..
#ExpertStories Kroth: Navigating the therapy and fitness industry
Traditionally rather reserved when it comes to marketing, practices are now being forced to rethink their strategies due to changes in the healthcare system. An ever-increasing demand for physiotherapy and the challenge of finding qualified staff are forcing physiotherapy practices to find new ways to meet the growing demands of their patients. This requires a leader to have a firm understanding.
Top experts in 2025: Who has set new standards?
Out of more than 1 million companies and freelancers, there are those who are more than just service providers - they are true partners to their clients. They understand that today, authentic customer voices are the most valuable currency in business. But the TopExpert 2025 Award goes only to those who have made customer satisfaction their absolute priority. Our data analysis of reviews and.
3 new ProvenExpert features that make your workday easier
Good products are not created in a quiet room. They are created where they are used: by our customers. That's why we always develop new functions with a clear question in mind: What hurdles do our customers encounter when it comes to reviews - and how can we remove them?
How ProvenExpert pushes visibility in the AI age with GEO
For years, Google has shaped the way people discover brands, products, and services. If someone wanted to find a company specializing in web design, for instance, they would simply search for a relevant keyword — and just like that, Google would deliver multiple options related to their interest. However, that’s changing. While Google remains a key tool for finding information, users are.
The ProvenExpert plugin for your WordPress website
Integrate rating seals into your WordPress website in just three steps. Do you have a WordPress website and want to display your rating stars in Google search results with just a few clicks? With the ProvenExpert plugin, integrating Google stars is a piece of cake. It has never been so easy to make trust visible. Your PRO Seal and all our other trust sealswill appear on your website - in just a.
Display Google Seller Ratings On Your WordPress Website
Do you have a WordPress.org website and want your Google seller rating stars to appear in Google search results? We've got the answer! Full-service agency network straightvisions has developed a plug-in for easier integration of Google seller ratings. After trying out the plug-in for ourselves, we recommend it highly. We'd like to say a huge thank you to the developers at straightvisions for.
From clicks to conversions: doubling lead generation with ProvenExpert
Over 500 customers have trusted Hanseranking GmbH for 11 years when it comes to online marketing. But even SEO experts face challenges: How do you manage to become not only visible but also credible in Google rankings? Reviews are not a product of chance - they are strategic capital. In this interview, Artur Klatt reveals how the company systematically generates 30% more inquiries from every.
Customer feedback for employee motivation - an unbeatable duo
We all know reviews as a confidence booster for potential customers, but there is much more to them than that. In an interview with the owner of Schulz-Dobrick, we discover that positive customer reviews can also be a top motivational tool for employees .
Becoming a ProvenExpert – How to Convince Customers Online
You are an expert in your field. Now it's time to demonstrate your expertise and fill your order book. Unfortunately, it's not quite that easy. To win over customers these days, you first have to gain their trust. The best way to do this? Let your customers make you a ProvenExpert. How do you do it? We'll show you in 4 simple steps how to not only claim to be the best—but prove it.
Charge higher prices easily thanks to positive reviews
In today's interview, we talk to René Höfinghoff, an expert in sales psychology and long-standing ProvenExpert customer. He reveals how authentic reviews give a company a higher expert status and consequently increase desirability among prospective customers - and how an optimized ProvenExpert profile is a game changer .
Successful online presence: 5 tips for your ProvenExpert profile
Your ProvenExpert profile is a digital business card, a valuable resource for convincing customers to choose you. Potential new customers will search for you on Google or in social media. A professional and fully completed ProvenExpert profile with up-to-date information is essential here. However, your profile is not only important for potential new customers, but also for the optimal.
Top experts 2024: Who will be at the top of the industry?
In 2024, entrepreneurs and businesses turned to ProvenExpert.com to build and enhance their reputation. This remarkable engagement led to exceptional achievements, with select participants earning the prestigious TopExpert 2024 Award. .
Putting customer reviews to the test
Protection against manipulation: What hurdles a customer review has to overcome before it appears on your ProvenExpert profile.
ProvenExpert meets Zapier: Automate your processes
Do you struggle with juggling the many tasks of your day? Does the need to constantly collect customer feedback weigh on your daily to-do list? Would you like a tool that helps you automate these processes, giving you more time to focus on the strategic aspects of your business? If you answered yes, we have good news for you! At ProvenExpert, we're excited to announce our latest integration with.
Digital funding opportunities in Germany
In order to remain competitive, digitalization has become indispensable for companies today. However, small and medium-sized companies in particular often face the challenge of financing digital measures. To make this process easier, the German government offers various funding programs to support companies in implementing digitalization projects, including investments in reputation and marketing.
Employer Branding – everything you need to know about it
To attract and retain the best talent in the industry, employer branding can set your company apart from the competition in a highly ambitious job market. It facilitates reputation management and talent acquisition, as well as reduces employee turnover in HR. In the following article we take a closer look at what employer branding is and depict three statistics on employer branding.
ProvenEmployer: How to recruit top talents
In the age of transparency and digitalization, employer branding has become increasingly important as a strategic element of HR management. With 69% of active job seekers preferring to start with an employer with a good reputation, there is no doubt about the importance of a strong employer brand (Glassdoor, 2020). ProvenExpert is revolutionizing this area - with the power of employee reviews.
Increase corporate success - promote a positive culture of recognition
In Germany, there is often an image that criticism comes more easily than praise. But why is this the case, and why do praise and positive communication play such an important role in our working lives and in everyday life? This blog post highlights the importance of establishing a culture of praise in the context of customer reviews and employee surveys.
Online-Reputation: Which ProvenExpert plan is the right one for me?
Your company is individual and has its very own needs. We at ProvenExpert are prepared for this - and that's why we have the perfect fit for every company and its needs.
Top-Experts 2023: The Industry Check
More than 730,000 solopreneurs and businesses have relied on ProvenExpert.com to build and strengthen their reputation in 2023. The successes were so impressive that some were honored with the coveted TopExpert 2023 Award.
Top tips for a good start to the new year
What's the best gift you can give yourself and your team in the new year? How about time-saving tips and fewer energy-sapping everyday tasks?
Reviews: Probably the best advertising in the world
In today's world, consumers are confronted with a flood of advertising every day, especially on the Internet through banners, landing pages and pop-up windows. It is becoming increasingly difficult for companies to effectively market their products or services and make a lasting impact on potential customers. One promising sales strategy that is gaining in importance in this context is creating.
Top-Experts 2022: The Industry-Check
Over 520,000 solo self-employed professionals and companies used ProvenExpert.com in 2022 to build and strengthen their reputation. Once again this year, some were so successful that they were awarded the TopExpert 2022.
How to handle Negative Reviews for your Dental Practice
Dentists rely on positive reviews to attract new patients and grow their businesses. However, negative reviews are inevitable and can be especially damaging in the competitive world of dental care. So, what should you do if you receive a negative review?
How to stand out in search results with Google stars
Anyone who doesn't land on page 1 on Google these days has no chance of being found by customers. Search results are becoming more and more crowded with search functions and ads, and users are becoming more and more selective. More than ever, it is important to stand out from the crowd. You ask yourself, how? The best way is with Google stars.
Shawn Christie: Reputation management improves his car insurance business
ProvenExpert user interview: In the insurance industry, trust is a driving factor in your customers' decisions. Shawn Christie in Colorado Springs got his start in the insurance industry in 1999 and began building his own business just a year later. He knows the value of trust - and how reputation management boosts his business.
Top-Experts 2021: The industry-check
Over 290,000 solo self-employed professionals and companies used ProvenExpert.com in 2021 to build and strengthen their reputation. Again this year, some were so successful that they were awarded the TopExpert 2021.
Customer reviews - the advertising of the future
In the digital age, it's hard to imagine life without customer reviews. Experts regard them as the mostinfluential aid in making the right purchasing decision. Only recommendations from friends and relatives are trusted even more. Learn more about how important customer reviews are for us and what their future development means. Use our helpful tips and learn how to use customer reviews.
The PRO Seal creates trust and wins over new customers
Have you built a good reputation with your customers? Show it! Consumers search online for trustworthy service providers, relying on customer reviews and seals. The innovative and optimized ProvenExpert PRO Seal is the next level of reputation trust badges.
A guide to storytelling for the self-employed and small businesses
Companies of all sizes can create meaning with stories. Brands, services, and products come alive through narratives. A good story inspires emotions, enables identification with a company, and creates closeness to the consumer and their wishes. But how can smaller companies stand out from the crowd with stories that people like to share?
How can my company become more sustainable?
Everybody has one: the ecological footprint. This also applies to companies. That's why sustainability is increasingly being established as a corporate goal. After all, the topic also plays a major role in consumer awareness. Eco-friendly actions can be seen as an opportunity and incorporated into a company's strategy and mission statement. In most cases, it even pays off financially. We have.
Sustainable companies benefit the planet and their wallet
April 22 is Earth Day. Almost all countries have been celebrating our blue planet together since 1990. A day dedicated to sustainability. Environmental protection in companies: That sounds expensive, time-consuming and actually has nothing to do with your industry? Sounds logical, but it's a fallacy. Sustainable action attracts new customers, saves money, and is sometimes even subsidized. We know.
7 tips on how to definitely spot fake reviews
As we all know, tricksters are everywhere, so it's no surprise that they also like to cheat their way into reviews: they scam their way into fake customer reviews in order to boost their reputation. ProvenExpert shows how easy it is to detect fakes.
“Dump”, “rip-off”: How to best respond to bad reviews
A negative review means the end of your good reputation? Not by a long shot, quite the opposite: It offers more opportunities than you might initially suspect. Our examples reveal how you can turn critics into fans with the right reaction and targeted response.
ProvenExpert awards 2020. Three top experts in each industry
More than 169,000 service providers and companies are already successfully using ProvenExpert.com to strengthen their online reputation and generate new business with the reviews of their satisfied customers. Some were particularly good at this in 2020: We once again present the best three experts from each industry.
Building trust with social media – here's how it works
Building trust in the digital world follows different rules than direct interaction in real life. The dynamics of social networks in particular require innovative, appropriate approaches in order to be able to build trust in the long term. ProvenExpert.com reveals what you need to bear in mind.
The Importance of Online Reputation in Today’s Customer-Oriented Landscape
Reputation determines the esteem in which a product, company or service is held by others, i.e. whether customers trust it or not. The decisive question is whether and, above all, how much people trust companies and their products. ProvenExpert.com reveals what constitutes a good reputation and how you can best build and maintain it in order to win satisfied customers in the long term.
The four dimensions of reputation
A good reputation is vital for companies and the self-employed. ProvenExpert.com reveals why you benefit from a top online reputation and what it takes to earn it.
In the future it’s “mobile first”!
Google has been announcing it for quite some time and now it will become reality: From March 2021 Google will only and exclusively use the Mobile First Indexing. 2016 saw the first reports of the process change in the area of website crawling and since 2018 the Googlebot has been in use for smartphones and additionally crawls websites for their mobile display suitability. Now the well-known.
CTAs that actually work
Online sales: A child's play with the perfect call to action. ProvenExpert shows how, where and when to use so-called call-to-action buttons profitably.
Why Google reviews are not enough
While stars play a major role in the organic Google search, they are not enough. Find out how to get the most out of reviews and learn what else it takes.
5 tips for Google My Business
Google My Business is one of the most important platforms when it comes to Google rankings. ProvenExpert reveals five tips that will improve your online appearance.
Google My Business is more important than you think
Whether it is about getting to know your target group better, a professional appearance on the web or a high search engine ranking: Google is the answer! ProvenExpert explains how entrepreneurs can benefit.
4 tips on how your content generates more traffic
If you want to be successful, you cannot rely solely on the technical component. ProvenExpert shows how your content helps to convince online.
3 technical tips for more traffic
To be successful, you have to know who you are. ProvenExpert shows strategies that help you to raise your profile on the net.
From adjustable tables to Zoom: The home office ABC
A productive home office requires professionalism and discipline. It's all about suitable tools, the right equipment, concentration and structure. ProvenExpert shows you how it works.
Digitization: 9 tools for productive work
From acquisition, to marketing, to reputation management: Our 9 tool tips take the pressure off your regular workday, save time and help to work productively
Why online reputation is so important for digitization
With the spread of the corona virus, cybercrime is on the rise: hackers and fraudsters steal data, fake shops and spread dubious offers. This proves that reputation is more important than ever before. How it is now helping with digitization: an overview.
Building trust with metadescriptions
Trustworthy meta descriptions increase the chance that users will click on the website on the search results page. ProvenExpert shows how it works.
12 trust signals for your website
Customers browse the web for reliable offers. Trustworthy websites are a must for this. ProvenExpert reveals what is important.
7 simple SEO pro tips to follow
Without transparency there is no trust, without trust there are no customers. To communicate transparently, you need a visible website. 7 simple professional tips that are worthwhile.
How colors can build trust
Can colors influence trustworthiness? Which color goes with which products or services? ProvenExpert shows what is important using concrete examples.
Explore the stars in your new cockpit
Your reputation is important and you pull the strings. You want a tool that allows you to capture your external image at one glance and improve it with just one click. This wish will now come true! Your ProvenExpert-Dashbord will be given a general overhaul - and put you in the fast lane.
Building trust with negative customer reviews
Why are bad customer reviews well worth their weight in gold? Because they can improve your reputation. ProvenExpert shows how to do it.
5 strategies to gain your customers' trust
Do you prefer to give your money to companies you trust? It's the same with your customers! Customers not only spend money more willingly, they spend more. And they remain loyal to companies, products and people. How do you build trust? ProvenExpert shows 5 approaches that are guaranteed to work.
Why storytelling builds trust
Stories sell products and services. Which ingredients constitute a trustworthy yet inspiring story? ProvenExpert illustrates this with concrete examples.
Authenticity creates trust
Be yourself - what does authenticity mean in the business world? ProvenExpert explains and shows how personality, emotions and error culture are involved.
The Business of Gut Feelings
Our intuition tells us whether another person is telling the truth or a product offers reliable quality. This system works better than one would expect. ProvenExpert knows how to utilize gut feelings successfully.
Trust is good, but data is better
Trust needs a foundation on which it can grow. Consumers often rely on more detailed information about a service or a product. ProvenExpert explains how reputation management strengthens trust.
From first glance to second glance: Those who trust, stay
A tenth of a second - that's how long we need to form a first impression. For comparison, the blink of an eye takes just as long. We make judgements incredibly quickly. ProvenExpert explains how this can actually help you.
Astrid Göschel: How references can make your profile shine
ProvenExpert – User interview: Coaching without any references? Nothing doing. How experienced coach Astrid Göschel is now an expert in referral marketing, too.
In the fast lane with Steuerring – they know what sets them apart!
ProvenExpert – User interview: Tax returns without the stress? It's part of everyday life at income tax help association Steuerring. PR consultant Helen Arnd reveals her secret for successful advisors and happy association members.
Nina Matthies: Using authenticity as a customer magnet
ProvenExpert user interview: Reflection as the key to success. Insurance and finance specialist Nina Matthies on how honest feedback helps her agency improve customer service.
Martina Hautau: How TV needs to be more accessible - and how reviews act as a mouthpiece for customers.
ProvenExpert – User interview: How talk show guests and viewers can review a TV show. Presenter Martina Hautau explains how this way of making TV more accessible and credible actually works.
René Seppeur: Customer feedback is what really boosts the success of a product
ProvenExpert – User interview: A start-up is born...and then? A product founder now a second time round, René Seppeur knows all about the power of advocacy and online reputation. ProvenExpert has been a steadfast component of his success for the past three years. He explains here why.
Malz Domestic Appliances: How customer feedback increases motivation in the workplace
ProvenExpert – User interview: Constructive and destructive criticism? ProvenExpert user Joachim Malz discusses his experiences with both kinds of feedback and how this has enabled him to optimize his business operations.
Matthias Schultze: Customer reviews should be compulsory for any business or trade
ProvenExpert user interview: If you want success, you need to know how the digital age works. Professional painting service provider Matthias Schultze is an expert in doing business online. This helps him kill two birds with one stone – he can attract new customers and young, qualified employees too.
Ralph Dannhäuser on the effects of a good online reputation – for both employer and employee
ProvenExpert user interview: With the rise of social media, the scope of influence for employers and employees has changed significantly. Career expert Ralph Dannhäuser talks about how both sides can position themselves for success.
New: Personal salutation for your review invitations
Insurance company, photographer or pop-up-store - there’s a suitable salutation for each of your review invitations
Entenmann car dealers: A drive for success. Successful customer evaluation strategies through authenticity and professionalism
ProvenExpert user interview: Anja Entenmann, managing director of Entenmann car dealers, on the power of aggregated feedback and effective referral marketing using ProvenExpert
Increasing sales by 10% with customer reviews
Increase trust and visibility online to attract new customers.
5 tips on how to handle negative customer reviews
This is how to turn negative feedback into a real trust booster
Fake reviews, likes and followers: How the trust trade works.
Part 3 of our blog series: The flourishing fake reviews and likes business in the race to win over new customers.
Felix Thönnessen: faster, higher, further – more authenticity and success with qualitative customer feedback
ProvenExpert user interview: keynote speaker and startup coach Felix Thönnessen from „Die Höhle der Löwen“ („Dragons' Den“) on the importance of positive reputations.
3FACH ANDERS: Developing a premium brand with customer reviews and seals
ProvenExpert user interview: Structogram trainer and coach Jörg Weitz shares his secrets to success.
Are fake reviews illegal? An interview with specialist attorney Karsten Gulden
In this part of our blog series, we'll show you how to assess fake reviews from a legal perspective.
Easily spot fake reviews - How can ProvenExpert protect you from them?
If you think your business may have fallen victim to fake reviews, follow these tips to help you differentiate between the truth and the trolls.
Achieve better Google visibility with rating stars
Guest article by Bastian Sens: Anyone who uses Google rating stars can achieve higher click rates and more visibility in search engine results. This guest blog by Bastian Sens describes how you can integrate a performance-boosting, eye-catching graphic into your website.
Tutorial: How to Embed a Rating Seal into Email Signatures
Would you like to display your customer reviews in emails too? This tutorial will show you how you can add a rating seal to your email signature in four easy steps. (For doing so on your WordPress, Elementor or WooComerce website, please check out this article).
Use link building for your profile
Four basic search engine optimization rules for enhancing your rating profile visibility – Part 2: Link building
When realtors sell their inventory: Why agents and buyers benefit from high customer satisfaction
The Makler Nachfolger Club e.V. (Realtor Successor Association) searches for a suitable buyer for portfolio or company when a realtor dies or retires. Thomas Suchoweew, founder of the Makler Nachfolger Club, explains the role played by customer feedback.
7 ways to collect customer feedback
Find out a list of simple ways to collect customer feedback and which one is best for your needs.
What is Social Proof?
Social proof, also known as an informational social influence, refers to the idea that people assume the activities, actions, or opinions of others are correct.