Proven Expert: Increasing sales by 10% with customer reviewsPublished: February 15, 2018 | Last updated: June 28, 2022
In a recent ProvenExpert study, we asked 27,000 of our customers about their experiences and results concerning the use of ProvenExpert. One of the most staggering results was that users who invested a minimum of 15 minutes per week into review management experienced approximately a 10% increase in revenue.
These results demonstrate as clear as water that managing and encouraging customer reviews on ProvenExpert results in financial benefit – they are an ace up your sleeve; to increase trust, become more visible, and acquire new customers. For the remainder of this article, we would like to explain why ProvenExpert can specifically help you increase your sales.
How does setting up your business with a ProvenExpert profile and collecting more reviews lead to higher sales figures?
ProvenExpert instils trust – and trust sells! Before consumers buy anything from you, they will have heard about your company and seen related content several times. Customers feel the need to inform themselves about potential new purchases and service providers much more comprehensively than 20 years ago. In this context, the voices of your customers are the ideal medium to ensure that people trust you more than the competition – and in turn, generate higher sales figures.
- Reviews on your ProvenExpert profile become a magnet to attract inquiries and orders. Google and similar websites are usually the first stop when searching for a product or a specific brand online.
- With your ProvenExpert profile, you can offer prospective buyers more than another search engine hit.Your ProvenExpert profile contains the information that is very important to your prospective buyers: the previous experiences of your
- With the “Callback request” and “Write a message” buttons, you can offer more possibilities for customers to contact you, which often results in concrete inquiries.
More reviews = more customers = more reviews = more customers: To acquire even more customers to promote your business, you can invite them to participate in surveys with the help of our invitation function.
The more specifically you ask your customers about your services, the higher the probability that you can reach out to prospective customers with similar interests or problems.
The greater the number and more diverse your customer reviews are, the more visitors will become prospective buyers, which moves them one step closer to your cash register.
You can also add reviews from other platforms to your ProvenExpert profile (find out how) to increase your overall review volume. This enables you to present yourself as transparently as possible. The more reviews you collect, the more representative and convincing is your review score for prospective buyers.
Tip:By the way: some customers simply forget to write a review – even though they wanted to do it. Additionally, many customers think that their feedback is unnecessary because reviews already posted reflect their opinion. Nevertheless, these voices are important. Reach out to these customer groups with the help of our invitation and reminder functions – this way, you won’t miss out on these valuable promotional messengers.
The ProvenExpert rating seal boosts confidence right before the purchase
A ProvenExpert profile provides a rating seal that is immediately visible. This plays an important role when it comes to encouraging customers to buy. You create an atmosphere of trust and safety. After all, a rating seal is the final confidence booster on the way to the check-out for many consumers. This is why you should make use of the possibility to embed your rating seal on your website!
A ProvenExpert Profile attracts new customers directly on Google
Your ProvenExpert profile also attracts attention by displaying the typical orange rating starts in the search engine results. Additionally, you can also display your rating stars in the Google search results in the sub-pages of your website. That way, you clearly distinguish yourself from your competitors and get more clicks than you would without displaying Google stars. You can find more tips and tricks about optimising your profile with regard to that here.
A ProvenExpert profile allows you to collect more reviews leading to higher sales: How?
- ProvenExpert instils trust – and trust sells!
- Reviews on your ProvenExpert profile become a magnet to attract inquiries and orders
- More reviews = more customers = more reviews = more customers
- The ProvenExpert rating seal boosts confidence right before the purchase
- A ProvenExpert Profile attracts new customers directly on Google
Want to take control over your reputation? Manage your reviews with ease on ProvenExpert now.