3 new ProvenExpert features that make your workday easier

From numerous conversations, support requests and user insights, three wishes became particularly clear:

• To be able to collect reviews exactly when the customer is most receptive

• publish good reviews automatically, without manual work

• make your own profile more personal - especially for podcasters, DJs and anyone who produces audio content

This is exactly where our latest functions came from.
Three features that noticeably save time, increase trust and improve your visibility.

1. ReviewButler - reviews at the moment of truth

The best moment for honest feedback is direct contact. This is where positive impressions are created - and this is where they often get lost because nobody thinks about them later. ReviewButler solves this.

With the new app for smartphones and tablets, you can create short surveys in seconds and collect feedback directly during the conversation, in the store or on the go.

Why it works

• Because people respond more directly when the moment is still fresh.
  Positive experiences immediately turn into positive feedback.

• Because a personal request is difficult to refuse.
  If you ask nicely on the spot, most people will say "sure, I'll do it" without hesitation.

• Because no good moments go unused.
  Every genuine smile is immediately visible - instead of being forgotten later.

The result: More reviews. Better ratings. A profile that grows continuously.

2. AutoPublish - reviews now publish themselves

Many companies diligently collect reviews - but they remain invisible because nobody has time to publish them regularly. AutoPublish takes this work off your hands.

You simply decide from which star rating new reviews are automatically published: 3, 4 or 5 stars.

The advantage behind this

• Current ratings immediately create trust.
  New feedback is much more credible.

• An active profile shows demand.
  People are guided by what others do - and a lively profile attracts people.

• Zero effort for you.
  The system automatically publishes good reviews while you continue to work.

This keeps your profile dynamic and always up to date - without any additional effort.

3rd Spotify link - personality directly on the profile

Trust doesn't just come from stars.
Trust also comes from personality, voice and style.

With the new Spotify link, you can now integrate playlists, podcast episodes or DJ sets directly into your ProvenExpert profile.

This will not only make your profile more informative - but also more lively and personal.

Why this is an advantage

• Audio creates closeness.
  Voice, sound and expression convey a direct connection.

• Content shows competence.
  Especially for DJs, podcasters and coaches: "I really do this - here's my content."

• More time spent, more impact.
  Users listen in, stay longer, engage more intensively with you.

This creates a profile that stands out - and immediately shows who is behind the service.