ProvenExpert meets Zapier: Automate your processes

What is Zapier? 

Zapier is an online automation tool that connects various apps with each other, thus facilitating the exchange of information between them. Zapier makes it possible to automate tasks that would otherwise have to be done manually, without having to program or rely on developers to create the integration, thus saving time. When creating an automated workflow, you should always keep the following points in mind:

• What process do you want to automate? 

• What rules should be followed? 

• What information do you want to move between your apps?

These elements together form what is known as a Zap. It is Zapier's word for automated workflows that connect apps and services. No matter what problem you are trying to solve or rules you set, each workflow within Zapier that contains these elements and runs automatically is called a Zap. A Zap focuses on two specific words: “What and Then.” When this happens, do this. The what is the trigger to start the execution of the automation, and the then command is the action.

Advantages of the ProvenExpert-Zapier integration

The integration between ProvenExpert and Zapier can significantly increase the efficiency of your processes. For example, you can create a “zap” that automatically sends an email to a customer as soon as you receive a new review. Or you can configure a zap that automatically creates a task in your project management tool when a customer leaves a negative review. This means less manual work for you and more time to focus on important aspects of your business.

Here is a small selection of the zaps that make your reputation management easier:

ProvenExpert x Shopify: A review request is sent directly to your customers as soon as a sale is successfully completed.

ProvenExpert x Mailing Tool (e.g. Gmail): After each review, customers will automatically receive a thank you email.

ProvenExpert x External Database (e.g. Google Sheet): Send a review request automatically as soon as a new contact is added to the “database”.

ProvenExpert x Google Sheet x Gmail: Copy a survey evaluation into a Google Sheet with just a few clicks and then send it by email.

ProvenExpert x Zendesk/HubSpot: Automatically create tickets for customer support as soon as you receive a negative review.

ProvenExpert x Negative Review: Respond immediately to a negative review, for example, one with a rating below 3.5 stars... all automated.

ProvenExpert x Multiple Tools: Automate the following scenario in no time – as soon as a new contact is added to your CRM system, an individual service link is created. This is then linked to the contact and a review request is sent to the contact. And finally, this process is stored in a Google Sheet.

Want to get an overview of the specific Zaps you can run with this integration? Feel free to check out our FAQ page.

INSERT SCREENSHOT OR SHORT VIDEO SHOWING HOW ZAPIER WORKS

Simplicity and efficiency are our core values here at ProvenExpert. With the new Zapier integration, we want to help you implement these values in your daily work. Zapier is available to all PREMIUM members. Try it out now!

Not yet a PREMIUM member? Then take a quick look at our price list and subscribe to our PREMIUM package. Do you have any general requirements regarding interfaces to other tools? Feel free to share them with us here.