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Review Management

Sustainable companies benefit the planet and their wallet

April 22 is Earth Day. Almost all countries have been celebrating our blue planet together since 1990. A day dedicated to sustainability. Environmental protection in companies: That sounds expensive, time-consuming and actually has nothing to do with your industry? Sounds logical, but it's a fallacy. Sustainable action attracts new customers, saves money and is sometimes even subsidized. We know.

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Sustainable companies benefit the planet and their wallet

April 22 is Earth Day. Almost all countries have been celebrating our blue planet together since 1990. A day dedicated to sustainability. Environmental protection in companies: That sounds expensive, time-consuming and actually has nothing to do with your industry? Sounds logical, but it's a fallacy. Sustainable action attracts new customers, saves money and is sometimes even subsidized. We know.

7 tips on how to definitely spot fake reviews

As we all know, tricksters are everywhere, so it's no surprise that they also like to cheat their way into reviews: they scam their way into fake customer reviews in order to boost their reputation. ProvenExpert shows how easy it is to detect fakes.

“Dump”, “rip-off”: How to best respond to bad reviews

A negative review means the end of your good reputation? Not by a long shot, quite the opposite: It offers more opportunities than you might initially suspect. Our examples reveal how you can turn critics into fans with the right reaction and targeted response.

You can handle reviews on social media: Here’s how

How do you defend your reputation at a time when nothing works without online reviews? Customers rate your products, your company or your service online and not only on Google. Cue social networks - people like, recommend and share with friends, and every now and then they also rate and complain. With these tips and the checklist you will have success on every channel!

Building trust with social media – here's how it works

Building trust in the digital world follows different rules than direct interaction in real life. The dynamics of social networks in particular require innovative, appropriate approaches in order to be able to build trust in the long term. ProvenExpert.com reveals what you need to bear in mind.

What does reputation actually mean?

Reputation determines the esteem in which a product, company or service is held by others, i.e. whether customers trust it or not. The decisive question is whether and, above all, how much people trust companies and their products. ProvenExpert.com reveals what constitutes a good reputation and how you can best build and maintain it in order to win satisfied customers in the long term.

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