Employees and ex-employees have many outlets available, including Glassdoor (see above) Indeed Comparably Blind, and others to leave negative reviews on. Unlike other reviews, these people are not commenting on your company's products or services but on the company itself and possibly its internal policies, personnel, or structure. Such comments can be inflammatory and vicious, mainly if the.
When you’re a small or independent business, finding new ways to market your business on zero budget can feel like an impossible task. In our most recent video, Chelsea reviews the online presence of ProvenExpert customer Elodie from Baby in Berlin, Germany’s first maternity concierge service. Together they discuss all things online reputation management and how important it is to get it right.
It goes without saying that you should always respond to a bad online business review, but what about when someone leaves some really good feedback? According to Finances Online, consumers read an average of 10 online reviews before they can trust a local business. What you might not have realized, however, is that those customers are also looking to see your responses to your reviews.