Nina Matthies: Using authenticity as a customer magnet
ProvenExpert user interview: Reflection as the key to success. Insurance and finance specialist Nina Matthies on how honest feedback helps her agency improve customer service.
Nina Matthies: Using authenticity as a customer magnet
ProvenExpert user interview: Reflection as the key to success. Insurance and finance specialist Nina Matthies on how honest feedback helps her agency improve customer service.
Martina Hautau: How TV needs to be more accessible - and how reviews act as a mouthpiece for customers.
ProvenExpert – User interview: How talk show guests and viewers can review a TV show. Presenter Martina Hautau explains how this way of making TV more accessible and credible actually works.
René Seppeur: Customer feedback is what really boosts the success of a product
ProvenExpert – User interview: A start-up is born...and then? A product founder now a second time round, René Seppeur knows all about the power of advocacy and online reputation. ProvenExpert has been a steadfast component of his success for the past three years. He explains here why.
Malz Domestic Appliances: How customer feedback increases motivation in the workplace
ProvenExpert – User interview: Constructive and destructive criticism? ProvenExpert user Joachim Malz discusses his experiences with both kinds of feedback and how this has enabled him to optimize his business operations.
Matthias Schultze: Customer reviews should be compulsory for any business or trade
ProvenExpert user interview: If you want success, you need to know how the digital age works. Professional painting service provider Matthias Schultze is an expert in doing business online. This helps him kill two birds with one stone – he can attract new customers and young, qualified employees too.
Ralph Dannhäuser on the effects of a good online reputation – for both employer and employee
ProvenExpert user interview: With the rise of social media, the scope of influence for employers and employees has changed significantly. Career expert Ralph Dannhäuser talks about how both sides can position themselves for success.