“Dump”, “rip-off”: How to best respond to bad reviews

A negative review means the end of your good reputation? Not by a long shot, quite the opposite: It offers more opportunities than you might initially suspect. Our examples reveal how you can turn critics into fans with the right reaction and targeted response.

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“Dump”, “rip-off”: How to best respond to bad reviews

A negative review means the end of your good reputation? Not by a long shot, quite the opposite: It offers more opportunities than you might initially suspect. Our examples reveal how you can turn critics into fans with the right reaction and targeted response.

Top-Experts 2020: The industry-check

More than 169,000 service providers and companies are already successfully using ProvenExpert.com to strengthen their online reputation and generate new business with the reviews of their satisfied customers. Some were particularly good at this in 2020: We once again present the best three experts from each industry.

You can handle reviews on social media: Here’s how

How do you defend your reputation at a time when nothing works without online reviews? Customers rate your products, your company or your service online and not only on Google. Cue social networks - people like, recommend and share with friends, and every now and then they also rate and complain. With these tips and the checklist you will have success on every channel!

Building trust with social media – here's how it works

Building trust in the digital world follows different rules than direct interaction in real life. The dynamics of social networks in particular require innovative, appropriate approaches in order to be able to build trust in the long term. ProvenExpert.com reveals what you need to bear in mind.

What does reputation actually mean?

Reputation determines the esteem in which a product, company or service is held by others, i.e. whether customers trust it or not. The decisive question is whether and, above all, how much people trust companies and their products. ProvenExpert.com reveals what constitutes a good reputation and how you can best build and maintain it in order to win satisfied customers in the long term.

The four dimensions of reputation

A good reputation is vital for companies and the self-employed. ProvenExpert.com reveals why you benefit from a top online reputation and what it takes to earn it.

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