How to... Fix Bad Reviews in 2022

In short, here are 10 simple steps to fix your bad reviews: Just don't ignore your reviews. Both good and bad (especially the bad ones). Timing is everything. Don't let a review slide. Show that you understand the customer's point of view. Empathy is a must. Keep it professional without being condescending. Highlight the positive things. Nobody likes a "downer". If needed, set aside your ego and.