Online Reputation Marketing (ORM) Services for Your Company

Published: April 27, 2022 | Last updated: May 31, 2022

Need a hand getting your Online Reputation Marketing under control? 

A good online reputation management strategy should cover more than just repairing a damaged reputation. Prevention, monitoring, and constant communication are all key performance indicators that you should consider when searching for services to help you manage your online profile. Social media management and constant communication with your audience are just one of the pillars of a strong ORM strategy.  

What are social media management platforms?

Social media management systems help you to consolidate all your social media profiles into one place. Depending on the level of service you require, social media management platforms can enable you to get a holistic view of what’s happening on your social platform. The ability to receive and track messages and comments, post content, and compile all-important reports from one profile without having to switch between platforms not only helps save you time but can also ensure that all-important customer interaction isn’t falling through the cracks.

Some social media management platforms can even enable you to delegate roles to different users, use social listening tools, and run marketing campaigns, meaning that you don’t have to log in and out of your individual social platforms. Most platforms will have service plans that span from simple free accounts to subscription-based business accounts. 

Here are some of the social media management platforms that you can use: 

Agora Pulse







Sprout Social


Review Management - the ProvenExpert way

Perhaps one of the hardest elements to control when it comes to your online reputation is reviews. With so many areas for customers to air their opinions and grievances with your business, it can be hard to keep track of them all.

ProvenExpert takes the stress out of review management by enabling you to compile all of your review profiles in one place. Whether it’s Yelp, Trip Advisor, Google Maps, or Facebook: you can track all your reviews from one simple browser-based app. Track how your business stands up next to your competitors, and use our in-built widgets to display your review ratings on your own website. 

Validate your business, build trust, and encourage more customers to share their experiences with you through your ProvenExpert hub. 

Want more online reputation advice? Get the FREE 30+ Page Mastering Your Online Reputation Guide

You might also be interested in

Negative ratings: What companies need to know

Worried about negative ratings? Negative ratings loom over your image like the sword of Damocles. But if you respond to them correctly, they will drop on your reputation like colorful confetti. Which is why you should never let critics go unanswered. Learn how to protect your image and turn critics into fans. Here's what your company needs to know.

Fake reviews: Why it doesn't pay to praise yourself

Filling your own profile with self-authored customer ratings? Bad idea! Find out why in our blog post.

More articles

ProvenExpert is the online platform for qualified customer feedback and review aggregation. A tool that enables business owners and service providers of all sizes to actively seek customer reviews with industry-specific survey templates, bundle existing customer reviews in one location and present the overall score in a way that makes it more effective. Already more than 270,000 entrepreneurs and service providers of all sizes benefit from ProvenExpert.