Online Reputation Marketing (ORM) Services for Your Company
Need a hand getting your Online Reputation Marketing under control?
A good online reputation management strategy should cover more than just repairing a damaged reputation. Prevention, monitoring, and constant communication are all key performance indicators that you should consider when searching for services to help you manage your online profile. Social media management and constant communication with your audience are just one of the pillars of a strong ORM strategy.
What are social media management platforms?
Social media management systems help you to consolidate all your social media profiles into one place. Depending on the level of service you require, social media management platforms can enable you to get a holistic view of what’s happening on your social platform. The ability to receive and track messages and comments, post content, and compile all-important reports from one profile without having to switch between platforms not only helps save you time but can also ensure that all-important customer interaction isn’t falling through the cracks.
Some social media management platforms can even enable you to delegate roles to different users, use social listening tools, and run marketing campaigns, meaning that you don’t have to log in and out of your individual social platforms. Most platforms will have service plans that span from simple free accounts to subscription-based business accounts.
Here are some of the social media management platforms that you can use:
Review Management - the ProvenExpert way
Perhaps one of the hardest elements to control when it comes to your online reputation is reviews. With so many areas for customers to air their opinions and grievances with your business, it can be hard to keep track of them all.
ProvenExpert takes the stress out of review management by enabling you to compile all of your review profiles in one place. Whether it’s Yelp, Trip Advisor, Google Maps, or Facebook: you can track all your reviews from one simple browser-based app. Track how your business stands up next to your competitors, and use our in-built widgets to display your review ratings on your own website.
Validate your business, build trust, and encourage more customers to share their experiences with you through your ProvenExpert hub.